A Business Value Of Service Transition Information Technology Essay

A Business Value Of Service Transition Information Technology Essay Plan and manage the capacity and resources required to package, build, test and deploy a release into production and establish the service specified in the customer and stakeholder requirements Provide a consistent and rigorous framework for evaluating the service capability and risk profile before a new or changed service is released or deployed Establish and maintain the integrity of all identified service assets and configurations as they evolve through the Service Transition stage Provide good-quality knowledge and information so that change, Release and Deployment Management can expedite effective decisions about promoting a release through the test environments and into production Provide efficient repeatable build and installation mechanisms that can be used to deploy releases to the test and production environments and be rebuilt if required to restore service Ensure that the service can be managed, operated and supported in accordance with the requirements and constraints s pecified within the Service Design. (Service Transition 2.4.1) Objectives Of Service Transition Manage resources to enable the transition of a service into production within the predicted cost, quality and time estimates Ensure that there is minimal unpredicted impact on the production services, operations, and support organization Increase the customer, user and service management staff satisfaction with the service transition practices, including deployment of the new or changed service, communications, release documentation, training and knowledge transfer Increase proper use of the services and underlying applications and technology solutions Provide clear and comprehensive plans that enable the customer and business change projects to align their activities with the service transition plans (Service Transition 2.4.1) Business Value Of Service Transition Service Transition also adds value to the business by improving: The ability to adapt quickly to new requirements and market d evelopments (competitive edge) Transition management of mergers, de-mergers, acquisitions and transfer of services The success rate of Changes and Releases for the business The predictions of service levels and warranties for new and changed services Confidence in the degree of compliance with business and governance requirements during change The variation of actual against estimated and approved resource plans / budgets The productivity of business and Customer staff because of better planning and use of new and changed services Timely cancellation or changes to maintenance contracts for both hardware and software when components are disposed of or de-commissioned Understanding the level of risk during and after change; for example, service outage, disruption or re-work (Service Transition 2.4.3) Basic SACM Concepts Configuration Item (CI) A Configuration Item (CI) is an asset, service component or other item that is, or will be, under the control of Configuration Management. CI T ypes include: Service Lifecycle CIs (e.g.: Business cases; service management plans; service lifecycle plans; Service Design Packages (SDPs); release and change plans; test plans) Service CIs (e.g.: Service capability assets: management, organization, processes, knowledge, people; service resource assets: financial capital, systems, applications, information, data, infrastructure and facilities, people; service models; service packages; release packages; service acceptance criteria) Organization CIs (e.g.: Business strategy; policies; regulatory or statutory requirements; products shared by more than one group; internal CIs: tangible and intangible assets that are required to deliver and maintain the service and infrastructure)

Stylistic Analysis of peer Reviewed Articles Essay

Stylistic Analysis of peer Reviewed Articles - Essay Example There are no references from other sources of information are conservative and keenly asserted by the author. The article is based on the author’s perspective. Federspiel and Fisks works are an example used by the author. The level of vocabulary used is intermediate to enhance comprehension of the article. It focuses on a particular discipline (Matsuoka, 2005). In the third article, which is a report prepared by the Ministry of Education, the language used is formal. It is mainly because it is a formal report addressed to the ministry related to education. The use of tables, presence of introductive and conclusive sub-headings in the work further support that it is a formal article (Ockert, 2012). Quotations from trustees, students and teachers cater for the void left by the absence of in-text citations that are common in formal texts. The level of vocabulary used is interactive to enhance the effectiveness of the delivery of the message intended to be passed to the ministry. However, it is not specific to a particular

Ethnicity in Cameroon Essay Example | Topics and Well Written Essays - 500 words

Ethnicity in Cameroon - Essay Example Its relief ranges from desert in the north, Savannah grassland to tropical rain forest in the southern region. (World InfoZone, 2008). It is called ‘Africa in miniature’ as it harbors almost all the political, economic, religious, cultural and relief features of the entire continent. (World InfoZone, 2008). Ethnicity has been a topic of debate in the country for a long period now. With over 250 different ethnic groups having different cultures and local dialects, representative governance and integration becomes difficult and thus has recently become a national topic of debate. This has its roots dating back to 1964 when the late Dr. Bernard Fonlon questioned the former president Ahmadou Ahidjo on the Functioning of the then Federal Republic of Cameroon which was failing. This led to the change of the structure to ‘the United Republic of Cameroon’ in 1972 and later to the ‘Republic of Cameroon’ in 1984. (Culture of Cameroon, 1997). The national question in Cameroon is more an issue of being either being part of the ruling majority and in which case, being submissive, paying allegiance to the powers that be, or being part of the geographically privileged southerners who dominate and control power. (Mentah, 2008). The latest tendency is for the ruling establishment to meticulously fuel ethnic exclusion, articulating ethnic animosity getting isolated entities or ethnic groups for the-right-moment political manipulation. (Mentah, 2008). This means that the system of government is that of little or no patriotism but a struggle to share in the constantly diminishing ‘national cake.’ (Nyamjoh, 1999). Though the country is politically very stable, the question of National unity and integration due to the ongoing ‘politics of regional and ethnic balance, chronic lack of vision as a country, the lack of real commitment to democracy, the propensity to vacillate on most issues of collective